The Legal Stuff

Terms & Conditions

These terms and conditions (the "Terms and Conditions") govern the use of https://authorryderomalley.com (the "Site"). This Site is owned and operated by Ryder O'Malley and Brave New Words Publishing. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Agree to emails

By downloading or purchasing an item from the Site, you actively and specifically consent to receiving marketing emails from Ryder O'Malley. You may unsubscribe at any time.

Intellectual Property

All content published and made available on our Site is the property of Ryder O'Malley. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Violate the intellectual property rights of the Site owners or any third party to the Site;
  • Act in any way that could be considered fraudulent; or
  • Copy images or text from the Site, which are copyright Ryder O'Malley. All rights reserved.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following:

You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site. The following goods are available on our Site: Ebooks and print books.

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

We accept the following payment methods on our Site: Credit Card; Google Pay, Apple Pay.

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

  • Digital goods are delivered instantly by an email from BookFunnel.
  • Print books are delivered by shipping.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient if physical goods. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

If your tracking information shows that your package was delivered but you haven't received it, you need to contact the delivery carrier and sort the issue out with them. Ryder O'Malley isn't responsible for packages that the carrier says were delivered.

Refunds and Returns

Refunds and returns are covered by our Refund Policy.

Privacy

This section explains what information the Site collects, why, and what you can do about it. The short version: we collect only what we need to sell you books, send you the newsletter you signed up for, and keep the Site running. We never sell your information.

What We Collect

  • When you buy something: your name, email address, billing and shipping address, and order details. Card details go straight to our payment processor; we never see or store your full card number.
  • When you sign up for the newsletter: your email address and, if you give it, your name.
  • When you email us: whatever you choose to include in your message.
  • When you browse the Site: basic, anonymous usage information such as pages visited, browser type and approximate location, collected through analytics.

How We Use It

  • To process, deliver and support your orders, including refunds.
  • To send the newsletter and access codes you signed up for, and, as described in our Terms & Conditions, occasional emails about new books. You can unsubscribe at any time using the link in every email.
  • To answer your questions.
  • To understand how the Site is used so we can improve it.
  • To meet legal and tax obligations and prevent fraud.

Who We Share It With

We share information only with the services that help us run the Site, and only what each one needs:

  • Square, to process payments.
  • BookFunnel, to deliver ebooks.
  • Bookvault and shipping carriers, to print and deliver print books.
  • MailerLite, to send the newsletter and order-related emails.
  • Google Analytics, to measure Site traffic.
  • SiteGround, which hosts the Site.

We may also share information if required by law. We do not sell or rent your personal information to anyone.

Cookies

The Site uses cookies to keep your cart working, remember your HeroApp access code, and run analytics. You can block or delete cookies in your browser settings, but parts of the Site, such as the cart and checkout, may not work without them.

How Long We Keep It

We keep order records for as long as needed for tax and accounting purposes. We keep newsletter information until you unsubscribe. Other information is deleted when it is no longer needed.

Your Choices

You can ask us to show you, correct or delete the personal information we hold about you, and you can unsubscribe from emails at any time. Depending on where you live, you may have additional rights under local law. To make a request, email us at desk@authorryderomalley.com.

Children

This Site and its books are intended for adults. We do not knowingly collect information from anyone under 18.

Limitation of Liability

Ryder O'Malley and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Ryder O'Malley and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Additional Terms

By downloading or purchasing an item, you agree to receive email marketing. You can unsubscribe at any time.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions, including the Privacy section, may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows: desk@authorryderomalley.com  or Ryder O'Malley, 9972 Hyde Glen Ct., Charlotte, NC, 28262.